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Frequently Asked Questions TESS Most Common Questions - More listed here INVESTOREASE Update Q. When updating Investorease I get an error "Dynazip Error" A. This is a question for Investorease (01622 820152). They know about the problem and there is a work around for it. Alternatively you can keep going through the Update process and eventually all the data will be updated. Q. I have updated the Investorease data but the charts in TESS are still out of date. A. The data in TESS also needs updating. Click 'Data', Click 'Import IEASE Data', Click 'Update'. This will update all your local IEASE data. This is covered in CD1 Section 4. WORKSHEETS Q. The worksheet creator does not create any worksheets. A. For
the worksheet creator to create worksheets there must be data
files in TESS. Click 'Data', Click 'Import IEASE Data', check
the FTSE100 box, Click 'Import'. This is covered in CD1 Section
4. Q. I don't seem to have any of the FTSE100 worksheets in the worksheets folder. A.
The FTSE100 worksheets are not installed with TESS and need to
be created using the 'Worksheets Creator' in TESS. This is covered
in CD9. CTI SCANNER Q. The results on my CTI scan are not the same as the results shown on the MO. A. There
are a number of reasons why this can occur. 1. First check
you are using the latest version of TESS. 2. Check you
are scanning the worksheet list called 'FTSE100' which is the
one maintained by the Auto updater in TESS. 3. The scan is not carried out at the same time. If Keith scans the data over two days on a Wednesday and you scan your data for two days on the Thursday the result will be different. 4. If the scan period is different. If Keith scans over a period of two days and you scan over a period of three, the results may be different. 5. Your data may not be up to date. If your data is up to Wednesday and Keith is scanning data up to Thursday, you may get different results. 6. Your data may be incorrect. You may be missing a day's data, which will affect the results. Update your data or re- import the FTSE100 or 250. 7. You data may be more up to date. If Keith has scanned 2 days data to Wednesday and the next day you do a scan for 3 days to Thursday it may not contain all the results that Keith's does. A stock may have traded above the 5% on Wednesday and shows up on Keith's results. If on Thursday it closes back below the 5% it will then not appear on the results. SOFTWARE LICENSE Q. When will I get the full ID & Password for TESS. A. An e-mail
is sent, with the ID and Password to fully activate TESS, after
the 45 day evaluation period. In the mean time just click 'Evaluate TESS' to run the software.
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