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The historical chart loads but does not refresh in real time.

1. Check you are using the very latest versions of IQfeed and RTTESS.
There may be a later version available than the version on the CDs supplied with the course.

Click Here for the latest version of RTTESS.
Click Here tor the latest version of IQfeed.

2. Firewalls, Virus Checkers, and other software conflicts
On some occasions firewalls, virus checkers and other software can conflicting with the data feed connections. Consult with your suppliers of these items to establish how they can be set to not interfere with the data connection.

3. Internet Connections
A poor Internet connection can account for a slow refresh rate.
Test the connection by temporarily using a different Internet connection if possible.

4. Wireless Network Connections
On some occasions wireless connections between the computer and the Internet can have an effect on the data feed. The protocols involved in wireless connections are usually 'tougher' than a hard wired link which can effect the rate of data transfer.
Test the connection by temporarily using a fully wired connection if possible.

5. Popup Blockers
On some occasions popup blockers can prevent the fresh data being received.
It may be that the sensitivity is set too high.
Consult with your supplier to establish how they can be set to not interfere with the data connection.

6. Consult with the data supplier IQfeed
The Data Suplier, IQfeed may be able to assist with port settings to allow your computer to access the data feed.
www.iqfeed.net

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Note : Historical data loads via a differnet method to the onging updates.

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Reference: Q100726a
Written : 26 July 2010
Revised :
TESS Real Time - Version 1.2.09

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