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Are
there any issues with the New FXCM data feed ?
Yes
- but not many that we've noticed so far.
To
avoid any of the issues below please continue to use the
Tullet or Barclays feed in the mean time. Tullet is due
to cease on 31st December 2008 but Barclays will continue.
1.
Run Time Error 6
This
has been corrected in v1.1.49
Click Here to download
the latest version of RTTESS
We had
a few reports of a 'Run Time Error 6'.
It may occur when a chart has been open for some time (hours).
This has become apparent since the new FXCM feed was introduced
but is not directly related to the new feed.
Solution
: Install RTTESS v1.1.49 or later from the link above
If you receive this error and are already using v1.1.49
please contact support.
2.
Occurrence of 'Double Bars'
This
has been corrected in v1.1.50
Click Here to download
the latest version of RTTESS
We had
a few reports of 'double' or 'repeat' bars for the same
time interval appearing.
It occurs occasionally when there is high 'tick activity'
at the point when a new bar is created.
This has been resolved in RTTESS v1.1.50
Solution
: Install RTTESS v1.1.50 or later from the link above
If you receive this error and are already using v1.1.50
please contact support.
3.
The Charts took longer to load.
This
has been resolved from 22 December 2008 - ( no update required
)
The
Volume figures used in RTTESS were calculated from the Tick
data which was a separate, and longer, download when opening
charts.
IQFeed have now made tick volume figures for the FOREX markets
available within the price data so the the charts now load
much faster. This has been implemented since 22 December
2008 and does not require any software updates to get the
new and improved data.
4.
Experiencing High Processor Activity with Multi Charts.
The
FXCM data feed has a much faster Update Rate. If you are
used to using multi chart setups or have a computer specification
in the 'lower' compatibility range then you may experience
high processor activity as the new data comes in. This can
make the software seem 'sticky' when using the tools etc.
RTTESS
is set to update each chart every second if there is fresh
data available.
This can now be slowed down to give the processor room to
breath on slower machines.
It can be set to between 1 and 9 seconds.
In RTTESS Click Settings / Preferences / Other to
select this option.
Click
Here to download the latest version of RTTESS
Solution
: Install RTTESS v1.1.49 or later from the link above
5.
There is a discrepancy with the PIP values with currency
pairs containing JPY.
This
has been corrected in v1.1.50
Click Here to download
the latest version of RTTESS
For
the JPY - Tullet and Barclays to traded at 100ths and FXCM
trades in 1000ths.
RTTESS
creates the PIP values from the minimum traded value so
both are correct as far as the software is concerned but
this does not match the intervals traded using IGIndex and
others.
We have created a filter to correct the decimal place for
the PIP calculation for the above pairs.
Currently the filter provides for GBPJPY, EURJPY & USDJPY
Solution
: Install RTTESS v1.1.50 or later from the link above
If you believe the PIPs are incorrect in any other pairs
please report this to support.
-------------------------------------
Reference:
Q081217a
Written
: 17 December 2008
Revised : 07 January 2009
TESS Real Time - Version 1.1.50
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