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Error : "Error Initialising Chart Code: 380"


If you get the error "Error Initialising Chart Code: 380" when loading a new chart it may be there is a Font missing on your computer that is used for the Scales on the charts.

The default font used for RTTESS is called 'Small Fonts'

Solution A
Click 'Ignore' when the error message shows.
If the 'Select Font' window shows then select a suitable font to be used for the scales in the charts. This may cause the software to close.
Restart RTTESS and load a fresh chart to see if the issue has been resolved.

Solution B
In the main screen of RTTESS,
Click 'Settings'
Click 'Preferences'
Click 'Change' Chart Scale Font
Select an alternative Font
Load a fresh chart to see if the issue has been resolved.

 

If the above does not solve the issue please please contact Software Support

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Reference: Q080811a
Written : 11 August 2008
Revised :
TESS Real Time - Version 1.1.01

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