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When registering the Software I get the message 'Activation Failed : Code 100' ?

1. The License ID & Password is case specific.
Be sure the Password is exactly as shown on the e-mail or letter giving the details.
It's usually best to copy and paste from the e-mail if possible.

2. RTTESS needs to be connected to the Internet to license the software.

3. There may be a Fire Wall blocking the software access to the Internet.
Adjust the fire wall setting to allow RTTESS to communicate with the License Server.

4. Use the ID and password supplied for the RTTESS software. This is not the same as the details for the web site access, data feed or trading accounts.

5. If the above do not solve the issue please contact Software Support.


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Reference: Q080605b
Written : 05 June 2008
Revised :
TESS Real Time - Version 1.1.14

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