|
'Corrupt
Installation' reported when installing the Software.
Answer
1
If your computer has been set up with Multi Users, you
may need to log in to your computer as System Administrator
for the software to be installed.
Answer
2
If a 'Corrupt Installation' is reported when installing
our software from the web site, it could be because the
installation file has not downloaded fully, i.e. only part
of the file.
To solve
this, delete the file that has been downloaded and then
download the file again.
Check the file size is as quoted on the web (if available)
TESS full installation files are usually about 8mb and the
update files about 2mb.
If the first file is not deleted before trying again the
computer may think it has already downloaded the file and
will just say it has been downloaded successfully, when
in fact it is still just the 'part' file on your computer.
If you are unable to delete the downloaded file try saving
the file to a fresh location, or running the file from the
web rather than saving it. If none of this works then you
may need to delete the 'Temporary Internet Files' from 'Internet
Explorer'.
Notes:
To delete the downloaded file.
Used Windows explorer to locate the file.
Right Click the file.
Then click 'Delete' on the drop down list
-------------------------------------
Reference:
Q080513a
Written : 13 May 2008
Revised : 22 May 2008
TESS Real Time - Version 1.1.14
Return
to Question and Answer Listing
|
