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Questions:
INSTALLATION
and ACTIVATION
rtQ080427b
When will I get the full ID & Password for TESS Real
Time.
rtQ080618a How do I install
the Software from Disk 2 ?
rtQ080605a When registering
the Software I get the message 'Activation Failed : Code
100' ?
rtQ080714a I've installed the
software but there is no RTTESS Icon on the desktop ?
rtQ080721a Will the software
update automatically to the latest version ?
rtQ080730a How do I install
the software on a replacement computer ?
FOREX
DATA
rtQ080307b
When I click on the Weekly option for a FOREX chart it says
'invalid interval value'.
rtQ080305a
I've loaded GBPUSD 5 min chart and it looks different to
the one Keith shows.
rtQ080417b It's currently 8:15
viewing a 60min Chart - Why is the bar shown as 9:00 ?
rtQ080418a If a 'Bad Tick'
shows in the data, how can this be fixed and will it effect
the signals ?
rtQ080616c How do you change
the time on the charts to UK time ?
rtQ080623a How do I load a
Twin Feed FOREX data pair ? (v1.1.21)
rtQ080623b How can I edit a
bad Spike/Tick in the FOREX chart ? (v1.1.21)
rtQ080723a How does the volume
in the FOREX data differ from the stocks & commodities
?
rtQ081002a When loading a chart
I get the message 'Invalid Symbol'.
PTPs
rtQ080421a
I have many worksheets but the Alarms only sound when the
chart is open, why ?
rtQ080427e Why are there only
PTP signals during part of the day and not all through the
day ?
rtQ080507a How do you change
the sound of the PTP alarm ?
rtQ080528a There is no sound
when there is a new PTP ?
rtQ080507b When opening a chart
there the PTPs are different from last time it was open,
why?
rtQ080508a What are Super PTPs
?
rtQ080529a What are 'Qualified'
PTPs and why do they appear after unqualified ones ?
rtQ080615b Sometime I get a
PTP alarm but without the visual signal, why ?
rtQ080620a There are no PTPs
showing on my chart, why ?
rtQ081015a Can I use different
PTP settings for each chart ?
PTP
CALCULATION TOOL
rtQ080323a How do you use the
PTP Calculation Tool ?
rtQ080427a I don't seem to
have the 'Use Value' option for the Entry Point.
rtQ080414a Why does the trailing
stop not change on every bar ?
rtQ080427f Why does the PTP
Calculator not show the current profit on Historical PTPs
?
rtQ080430a Why are the Profit
and Risk figures so high when viewing the DOW ?
rtQ080521a
Why does the trailing stop not show after the initial stop
is breached ?
rtQ080624a
The PTPs do not qualify at the same time as the Entry Point
is reached, why ?
rtQ080627a How can I get the
trailing stop to continue after it has been breached ?
rtQ080826a Only one line shows
when drawing a new PTP Calculation.
rtQ080826b To activate a target
value do prices need to be equal to or greater than the
target ?
CHARTS
& WORKSHEETS
rtQ080423a
How do I delete a saved worksheet ?
rtQ080423b When I open a Saved
Worksheet I get lots of charts I did not want, why ?
rtQ080424a How do I open more
than one chart at a time ?
rtQ080427c What are the numbers
in the lower right of the chart and why do they change colour
?
rtQ080427d
How do you scroll the charts horizontally to see bigger
and previous time scales ?
rtQ080506a How do increase
the amount of data in each chart ?
rtQ080509a
Why are the times on the Price Bars ahead of the Current
Time. ?
rtQ080509b
Can you change the bar colours to Green for Up and Red for
Down ?
rtQ080523a
Why do the figures not always show 4 decimal places ?
rtQ080527a
When opening a worksheet I get the message 'Invalid Symbol'
rtQ080630a
How do I send a Worksheet from RTTESS by e-mail ?
rtQ080716a The vertical chart
scale is causing the bars to be very small.
rtQ080813a
With many charts open on the screen the chart windows sometimes
overlap, why ?
rtQ080814a
How do I change the colour of the 'Current Close Price'
on the Right Hand Scale ?
Risk
Management Guide
rtQ080819a
How do I get to use the Risk Management Guide ?
CTI
& PULL BACKS
rtQ080307a
When I click on the pull backs icon, I see mtPB and ltPB.
What do they represent ?
rtQ080501a Some Pull Backs
are shown with solid colour whilst some are hollow - Why
?
SOFTWARE
GENERAL
rtQ080417c When registering
the Software I get the message 'Activation Failed : Code
100' ?
rtQ080401a Does TESS Real Time need to close before
'Hibernating' the computer ?
rtQ080415a When will I get
the full ID & Password for TESS Real Time ?
rtQ080416a What Computer Operating
Systems can TESS be used with ?
rtQ081023a What Computer specification
is recommended for RTTESS ?
rtQ080514a Does it matter what
'Regional Settings' I have on my computer ?
rtQ080515a Can the colours
used in the software be altered ?
rtQ080527b How can I see what
version of the software I am using ?
rtQ080605b How can I arrange
the computer to view RTTESS and IGIndex at the same time
?
rtQ080612a Can RTTESS run with
just a Dial Up Modem ?
rtQ080616a I've installed and
run the software but only a few menu icons are available
?
rtQ080725a How do I remove
RTTESS from my computer ?
rtQ080728a Where does RTTESS
store the chart price data and how much does it store ?
DATA
Supliers
rtQ080414b Is TESS Real
Time compatible with any other Data Supplier than IQFeed
?
rtQ080417a Can I use the TUFXP
software to trade Indices and UK stocks in real time ?
rtQ080615a How much back data
is available with IQfeed ?
rtQ080618b On occasions the
chart refresh rate can seem slow - why ?
Error
Messages and Reported Software Issues
rtQ080516a Run Time Error
9
rtQ080424b Error : "Error
finding License Agreement Documentation".
rtQ080414c Error Message
received - Program Not Responding
rtQ080414d Run-Time Error 429:
ActiveX component can't create object
rtQ080421b Error : "Invalid
Tools Collection".
rtQ080502a Error : "Run
time error 2147024770 (8007007e) Automation Error"
rtQ080611a Error : "Run
time error -2147221231(80040111) Automation Error"
rtQ080502b When trying to load
a New Chart the 'Load Chart' button is greyed out.
rtQ080513a 'Corrupt Installation'
reported when installing the Software.
rtQ080811a Error : "Error
Initialising Chart Code:380".
rtQ080925a Error Message received
- 'Unable to connect to Minute History Socket'
rtQ081023a
Error Message received - 'Run Time Error 339'
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